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Privacy policy

Section 1 – Personal information we collect

When you purchase from our store, we collect the personal information you provide, such as your name, address and email address.

When you browse our store, we also automatically receive your IP address, which gives us information about your browser and operating system.

Email marketing

With your permission, we may send emails about our store, new products and other news.

Section 2 – Consent

How do we obtain your consent?

When you provide personal information to complete a transaction, verify a payment card, place an order, arrange delivery or return a purchase, we understand that you consent to its collection and use for that specific purpose.

If we request personal information for another purpose, such as marketing, we will ask for your express consent or give you an opportunity to decline.

How can you withdraw consent?

After giving consent, you may change your mind and withdraw permission for us to contact you, collect your information or disclose it. Contact support@kenseikaizen.fr to exercise this right.

You may also register free of charge with France's Bloctel telephone marketing opt-out service.

Section 3 – Disclosure

We may disclose personal information when required by law or if you violate our Terms of Sale and Service.

Section 4 – Shopify

Our store is hosted by Shopify Inc., which provides the ecommerce platform used to sell our products and services.

Your data is stored through Shopify's systems, databases and general application, on secure servers protected by a firewall.

Payment

When a purchase is processed through a direct payment gateway, payment information is processed and encrypted in accordance with PCI-DSS standards.

Transaction information is retained only as long as needed to complete the transaction and meet applicable legal obligations.

The payment gateways used follow PCI-DSS standards, established with participation from organizations including Visa, Mastercard and American Express.

Section 5 – Third-party services

Third-party providers collect, use and disclose information only to the extent necessary to perform the services they provide to us.

Some providers, including payment gateways and transaction processors, have their own privacy policies. We recommend reading them to understand how your personal information is handled.

Some providers may be located in a different country from you. Information may then be processed under the laws of the country where the provider or its facilities are located.

Once you leave our store or are redirected to a third-party website or application, this Privacy Policy and our Terms of Sale and Service no longer govern that website or application. We are not responsible for other websites' privacy practices and recommend reading their policies.

Section 6 – Security

We take reasonable precautions and follow industry practices to help prevent personal data from being lost, misused, accessed, disclosed, altered or destroyed inappropriately.

Payment information is encrypted using SSL and processed in accordance with PCI-DSS.

Cookies

Our store uses necessary cookies including:

  • _session_id: allows Shopify to store session information.
  • _shopify_visit: records visits and is retained for 30 minutes.
  • _shopify_uniq: helps calculate visits by unique customers.
  • cart: stores shopping cart information for two weeks.
  • _secure_session_id: a unique session identifier.
  • storefront_digest: determines whether a visitor can access a password-protected store.

Section 7 – Age of consent

By using this website, you represent that you have reached the age of majority in your country of residence, or have consented to a dependent minor using this website.

Section 8 – Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Changes take effect when published on the website.

If our store is acquired or merges with another business, information may be transferred to the new owner to maintain services and process orders.

Data protection – GDPR

Information necessary to process and deliver orders may be shared with partners responsible for fulfilling them.

With your consent where required, information may also be used to provide personalized offers.

To access or correct your data, object to processing, or request deletion, contact support@kenseikaizen.fr.

Questions and contact details

For questions about this policy or the processing of personal data, contact:

Kensei Kaizen
Email: support@kenseikaizen.fr
Address: 60 rue François Ier, 75008 Paris, France
Telephone: +33 6 29 44 38 02